📱苹果应用商店,App和订阅审核不一致导致用户无法付费的问题
00 min
Aug 11, 2023
Oct 23, 2023
type
status
date
slug
summary
tags
category
icon
password
Author
Featured
Featured
Published
Public
Public
更新 Oct 23, 2023
这个问题依然普遍存在 https://twitter.com/jordansamz
notion image

苹果应用商店的巨坑

听说好多苹果开发者都踩到过这个坑:如果你的新版本包含订阅和买断,同时又是自动发布,很有可能出现产品审核通过自动上线,但是订阅还卡着没有过审核,导致用户无法付费订阅的情况。
 
很多开发者都遭遇过类似问题
很多开发者都遭遇过类似问题
很多开发者都遭遇过类似问题
很多开发者都遭遇过类似问题
刚才给苹果Developer Program写了份反馈邮件抱怨了这个问题。如果你也经历过类似问题,也请你发一份类似的邮件Report一下,说不定能催促他们改进。

我的邮件正文如下,仅供参考

Hi, I am writing to bring to your attention an issue that has been experienced by multiple developers, including myself, regarding the review speed of three critical components in both macOS and iOS apps. This discrepancy has caused incidents where users are unable to make payments. The components in question are:
  1. New app version review
  1. Subscription plan review
  1. Lifetime plan review
The problem arises when developers enable the auto-release feature for new app versions. In such cases, the new app version may pass the review and get automatically released, while the subscription and lifetime plans remain under review. This inconsistency leads to payment issues, as the payment plans are integral parts of the app itself.
I believe that the current release pipeline could benefit from improved dependency management. Specifically, if steps 2 and 3 (subscription and lifetime plan reviews) do not both pass, step 1 (new app version review) should not proceed. This would ensure that all components are synchronized and would prevent the aforementioned payment issues.
Thanks and let me know your thoughts!
Best, Yucheng L

Comments
  • Giscus